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Privacy Policy

Last updated: 07/20/2025

At Mac Daddy Sales & Service Co., Inc. (“Mac Daddy Sales,” “we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (www.macdaddysales.com), interact with our services, or communicate with us—including via scheduling platforms like Zoom.

1. Information We Collect

We may collect the following types of personal information:

• Name, email address, phone number, and address

• Payment details (processed securely via third-party providers)

• Equipment details and service history

• Communications, including emails, calls, or virtual meetings (e.g., via Zoom)

• Website usage information via cookies and analytics tools

2. How We Use Your Information

We use the information we collect to:

• Provide and manage services and repairs

• Process payments and warranty claims

• Communicate with you, including appointment scheduling and follow-ups

• Improve our website and services

• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share it with:

• Service providers who help us operate our business (e.g., payment processors, communication tools like Zoom)

• Manufacturers or warranty processors if required for service

• Law enforcement if legally required

4. Your Rights

You have the right to:

• Access, correct, or delete your personal data

• Opt out of marketing communications

• Request details about how your data is used

To exercise your rights, email us at: support@macdaddysales.com

5. Security

We take reasonable steps to protect your information using industry-standard security tools and practices. However, no method of transmission over the internet is 100% secure.

6. Zoom & Third-Party Tools

If you interact with us via Zoom or other third-party platforms, those platforms may collect additional data. We recommend reviewing Zoom’s Privacy Policy for details on their practices.

7. Updates

We may update this Privacy Policy occasionally. Changes will be posted on this page with a revised “Last updated” date.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Questions?

Contact us at:

Mac Daddy Sales & Service Co., Inc.

Email: support@macdaddysales.com

Phone: (813) 406 7796